Xfinity cable stuck on welcome screen.

Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.

Xfinity cable stuck on welcome screen. Things To Know About Xfinity cable stuck on welcome screen.

Hello, For over a week now our Xfininity X1 box has been stuck at ,"Welcome Powering Up. This may take a few minutes...". I've unplugged and plugged the system back in a few times. I've tried calling but never get through because everyone is working remote now. The phone message says that there is an outage in my area and they are working …This feature is turned on by default on your Xfinity TV Box. You can turn it off by going to Settings > Device Settings > Power Preferences > HDMI Device ...I came home today around 4:00 PM and turned my tv on. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 secon...As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. I no longer work for Comcast. when using streaming apps, any of them, my flex box will go dark for about 5 seconds, then return me to the Home Screen.user_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6).

ngk marine spark plug chart split brain experiments game. what happened rodd elizondo. About Us. mill creek high school; what weirdly specific trope are you quizIf your X1 or Xfinity Flex streaming TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device.Xfinity Stream Beta app stuck on purchase screen. It seems a lot of people have had this problem for a while and that it has not been resolved. For about a month the app has been stuck on purchase screen across several Samsung devices, making the app useless. Reinstalling and removing tv from power outlet seems to do nothing.

Cable stuck on welcome screen. Closed. My cable box is stuck on the welcome screen. I’ve unplugged it numerous time, once for 3 hours, and nothing works. Archived post. …

Xfinity box frozen on welcome screen. Solved. I’ve never had this problem before in my 2 years, it’s stuck on the welcome screen and it was totally fine earlier in the day when I watched tv but when I turned it on it was stuck on the welcome screen. The wires were checked and all tightened and I restarted it by taking the power out.Xfinity stuck on welcome screen: how to troubleshoot includes checking your connections, restarting your television, restarting your cable on a computer or …Unplug the power cord from both your X1 box/router, and the wall outlet. 3. Wait 30 seconds. 4. Plug the power cord back into both your X1 box/router, and the wall outlet. 5. You should now see the Xfinity welcome screen. If it doesn’t appear after a few minutes, restarting your television or X1 box may be necessary.Re: Remote won’t pair light blinking but stuck on pair your remote screen. @Gigiheart, the 3820 requires the cable with the "Long-range Wi-Fi receiver", so make …

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Cable box constantly gets stuck on welcome boot screen. Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. Locked post.

The Flex box hangs up on the "Welcome Connecting to your entertainment experience" screen. It has been stuck on this screen all day. I got info to come up on the bottom of the screen showing that it is connected toWiFi and showing it's MAC address. I am using an my own modem & router. Any suggestions to get it to finish setup.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.It is not a direct path to Shaw Support. Call 1-888-472-2222 to get help. It's possible that a service call will be necessary to replace the device. Or, for a replacement device to be shipped, via Canada Post, to you, for self-installation, and return of the current device. BlueCurve TV Player XG1V4 screen is stuck on "Welcome. Bienvenido.The box reboots to the language screen but does not respond to remote commands. No time is indicated on the box, just 00:00. My telephone and internet works but not the X1 box or the auxillary box.In some areas, the cable boxes are configured with a startup channel. Both SA and Motorola can be configured to do it. Often, there is no way ...After replacing the main box - on occasion I still get the “Welcome. Bienvenido. Bienvenue.” No signal cable message. I can not figure it out - sometimes from the Samsung in the main room with the big box and sometimes in the other rooms on a Samsun with the mini boxes.Cable box stuck on welcome.screen. Question • Updated.

The blue screen says "preparing your box for new software..." and is followed by eight DOCSIS status tests, with the last being "Operational..." The results are either DONE or OK for all of the tests, although the answers are different for each every time I reset. I have tried to unplug for 30-60 seconds multiple times to no avail.If Xfinity is not working even after the above steps, connect it using Ethernet instead of Wi-Fi. 4. Xfinity Flex is stuck on the welcome screen. When you power up your device and get stuck on the welcome screen, the problem could be a loose cable, network, or software issue. Try troubleshooting it as follows:Xfinity On Demand Error Codes and Troubleshooting Steps . Restart Your X1 TV BoxJun 6, 2020 · Stuck on welcome screen. We had to unplug our TV and flex box for a few minutes, and when we plugged them in again, we got stuck on the welcome screen. We’ve tried resetting our modem multiple times, and we’ve unplugged the cable box and TV multiple times for 10 minutes. Nothing works. Our internet is fine but we can’t get the TV past the ... Feb 18, 2020 · This is the procedure I used. Press the settings button until the light turns green. Then press the AB button for five seconds. For some reason, I didn't need to press/ enter 981 following the pressing of the AB buttons. It just started working.

Here’s how you can reset your TV: Locate the power button on your TV or the remote control. Press and hold the power button for at least 10 seconds. Release the power button and wait for the TV to turn off and then back on. Once the TV restarts, check if the “Welcome” message is displayed correctly.

Different HDMI Port. Different TV. Press all buttons on the remote including home button. Sent a refresh signal (which I have no clue how they are sending this signal when this box is literally only plugged to power) Made sure TV is on and the right input. Left the box on black screen for an hour. Power cycled TV.On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. Upon restart, the box was stuck on the "Welcome. Bienvenido. Bienvenue." screen. Powered off, restarted, still on the "Welcome. Bienvenido. Bienvenue ...Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cablestuck on welcome screen. hey guys, so i’m trying to activate my xfinity cable service, and it just has me stuck on the “welcome, bienvenido, bienvenue” screen. it’ll stay for about 45-60 seconds and then just go black. xfinity box just has thin blue line on and nothing more. looked around online and seen people saying i might need a new ...X1 Error Code: XRE-10007Hello, For over a week now our Xfininity X1 box has been stuck at ,"Welcome Powering Up. This may take a few minutes...". I've unplugged and plugged the system back in a few times. I've tried calling but never get through because everyone is working remote now. The phone message says that there is an outage in my area and they are working …Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.Using your Xfinity cable box remote, press the “A” button. Navigate to and highlight the “Help” menu in the settings. Press to reset. Xfinity My Account App: Open the Xfinity My Account app on iOS or Android. Scroll down and select the TV tile. Choose to reset the cable box. Physical Reset:Here is what I did to solve the problem so far: 1) I swapped the box with a new on from my local Comcast office. DIDN'T HELP. 2) I replaced the HDMI cable with a new one (came with the box) DIDN'T HELP. 3) I replaced the TV set to the latest model (yes!) DIDN'T HELP. Somehow when the set top box gets restarted (or updated in the middle …

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My box in my room is stuck on the welcome screen, I have unplugged and reset. It won't go past that screen. Do anyone know how to fix this problem?

Find the Reset button on your Flex TV box. Press and hold it for about 10 seconds until the LED starts blinking. Release the button and allow the box to reset. To Soft Reset: Verify that the device is turned on and operational. Simultaneously press and hold the ‘ ‘POWER’ ‘ and ‘ ‘MENU’ ‘ buttons on your remote control.Different HDMI Port. Different TV. Press all buttons on the remote including home button. Sent a refresh signal (which I have no clue how they are sending this signal when this box is literally only plugged to power) Made sure TV is on and the right input. Left the box on black screen for an hour. Power cycled TV.Dec 22, 2021 · My Xfinity box had no prior problems but after a power outage at my house after the power resturned my Xfinity xg2v2-p box now flashes Blue and goes to the welcome screen. Then it flashes back and goes to the update screen where it is stuck at 0%. It keeps doing this cycle without any progress ever being made. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary. Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select ...I’ve been around and around with Xfinity app on line trying to resolve the issue… it was working fine before the emergency broadcast - my screen is stuck on the Welcome screen and says cables ... Decided to disconnect all cables and power and let it sit for 1 minute. Reconnected all the cables and power and left it to do its thing. Came back 15 minutes later and was still at the welcome screen. Changed out the HDMI and coax cables and let it run again after letting the 4k Box sit unattached for a few minutes. screen and if I choose yes or no, regardless which choice" the Voice Guidance screen comes back up. I checked the cable connection, connection to the TV, the usual stuff and that didn't help. I power cycled the cable box and that didn't help. I called phone support and the agent did a system refresh, which didn't help.Yes indeed. If your other TV's have the same message then it would indicate a fault with the common variable between them (the cable service). On a user level what you can try is rebooting the cable box by unplugging its power cord for 10 seconds and then plugging it back in and letting it reboot.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Jan 6, 2024 · Cable box stuck on welcome.screen. Question • Updated.

Email stuck loading. I haven't logged onto my email in over a year. When I log onto the xfinity site and select the email option I'm stuck on the page with the "Welcome to Xfinity Connect We are now loading your email" message. I've tried this on multiple devices and browsers and get the same issue. Another message indicated that Xfinty had to ...Apr 17, 2020 · 1Pst on main X1 Box (DVR) Well, I am going to post this here since phone support is absolutely useless. Spent literally three hours on the phone with Comcast to resolve my DVR issue to no avail. About four days ago, my X1 DVR box died. Tried to turn on the TV and was greeted with the "Welcome" message and the LED display on the box said "boot". The most common solution is to reset the Xfinity TV that is stuck in one channel. Turn off the TV. Detach the device. Press & hold the power button for a minimum of 30 sec. Reconnect it again after 10 mins. Press & hold the power and wait a moment when the TV finally powers off. Now you can check if the channel can be changed.I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu.Instagram:https://instagram. robert yummy sandifer killers interview General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...24.6K Messages. 4 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house. how to protect the ball in madden 23 If your X1 or Xfinity Flex streaming TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device.New X1 box in "Welcome" screen reset loop I just picked this box up on 11/5, and a day and a half later it froze while watching TV. A subsequent power down reset resulted in a welcome screen that starts in standard definition, changes to high definition, the box then resets and the same sequence again. how old is jane treacy qvc The blue screen says "preparing your box for new software..." and is followed by eight DOCSIS status tests, with the last being "Operational..." The results are either DONE or OK for all of the tests, although the answers are different for each every time I reset. I have tried to unplug for 30-60 seconds multiple times to no avail. matlock the madam cast Cable connections are strong. what you are describing is that the set top box reboots trying to get a good connection. this is usually due to high noise or low signal levels of the connection via coax to their server. This can be internal to your home (untight cable end connections) or outside between your home and the Comcast ground pod or in ... dian horton md Restart using the power cord. Step 1: Disconnect the cord connecting the cable box. Step 2: plug it back to restart. 3. Using the restore default button. Step 1: Click on the Power button. Step 2: hold the power and hold the buttons. Step 3: click the UP and DOWN buttons together. stephanie valle still married Xfinity box frozen on welcome screen. Solved. I’ve never had this problem before in my 2 years, it’s stuck on the welcome screen and it was totally fine earlier in the day when I … p1df3 dodge Learn how to resolve Xite X1 Error: Oops, Something Went Wrong.1.3K Messages. Welcome to our community forum, @user_08ca1b! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. Voice guidance is a life saver for some customers but it can definitely be a nuisance when you don't need it! livermore new homes Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. burlington nc accident Stuck on the welcome screen with 4k box. Official Reply. Got the new box, fired it up and I get the welcome screen. "Welcome. Bienvenido. Bienvenue." Same coax, nice and tight. New hdmi cable (not that it makes much difference). Two restarts, no difference. who wins the challenge season 39 spoilers who won How do I fix my Xfinity welcome screen? To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button. hillary clinton funny memes After replacing the main box - on occasion I still get the “Welcome. Bienvenido. Bienvenue.” No signal cable message. I can not figure it out - sometimes from the Samsung in the main room with the big box and sometimes in the other rooms on a Samsun with the mini boxes.To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button.